Pepper

Banking App

Role
Product Design
UX Architecture

App
Finance
B2C

2025

2025

Context

We redesigned the Pepper app, and I'm focusing on the Home screen and the Payments page.

Home Page & Widgets

I focused on the Home screen and its widgets, making Pepper feel more personal by allowing users to customize their main view.

Expenses Tracker Widget

We built the “Expenses Tracker” to track card and cash spending over a chosen time frame.

Initial

Ongoing

Final

Payment Methods

A central dashboard for all payment-related products that have dynamic statuses but are not prominent enough to appear on the main home screen.

The Users

Active customers using multiple payment methods in the app

User Pain Points from Support

Users Forget

Users forget which recurring payments they’ve set up.

Users Miss

Users don’t know where to look for specific payment details.

Users Late

Users only realize they've made a payment after it has been completed.

The Problem

Users struggle to track their different payment methods

Hypothesis

No Central Place

Payment methods are exisit at different areas and users don’t know what area look at.

Hidden Methods

User don’t remember all their active methods so they don’t look for them.

Unclear Status

Users feel confused about the many statuses and transcations each method.

Idiation

Dashboard showing active payment methods, their statuses, and actions.

Sketches

Quick view

Represent the big picture on top of page so users no need to dig in each prdocuts to know the the amount of pending actions they had.

Clear Statuses 

Each payment method has a different statuses for each transactions. showing only relevant info on lobby page, to focus the use